The Village Dental Notice of Non-Discrimination

At The Village Dental, we believe everyone deserves to feel comfortable, respected, and cared for. That starts with creating an environment where every patient is treated with dignity, compassion, and fairness.

We do not discriminate on the basis of race, color, national origin, age, disability, or sex, including gender identity, sexual orientation, or pregnancy.

Our Commitment to Equal Care

The Village Dental provides care to all patients without discrimination. This applies to every part of your experience with us, including:

  • Scheduling appointments
  • Receiving treatment and care
  • Communication with our team
  • Access to services and facilities

Our goal is simple: every patient should feel welcome, supported, and valued.

Language Assistance & Accessibility Services

We understand that clear communication is essential to great care.

The Village Dental offers, free of charge:

  • Qualified interpreters for patients whose primary language is not English
  • Information in other languages upon request
  • Assistance for patients with disabilities, including appropriate accommodations

Our multilingual team proudly serves a diverse community and helps ensure every patient feels understood and confident in their care.

If you need language assistance or accommodations, please let us know when scheduling your visit or at any time during your care.

Your Rights

You have the right to:

  • Receive care without discrimination
  • Request language assistance or disability accommodations
  • Be treated with respect and dignity at all times

If you ever feel that these standards have not been met, we want to hear from you.

Filing a Grievance

If you believe The Village Dental has failed to provide services in a non-discriminatory way or has discriminated against you, you may file a grievance with us directly:

The Village Dental: Aesthetics and Wellness
11921 South Dixie Highway, Suite 206
Pinecrest, FL 33156
Phone: (305) 251-5558
Email: info@thevillagedentalmiami.com

We take all concerns seriously and will review and respond promptly.

Filing a Civil Rights Complaint

You also have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Phone: 1-800-368-1019
TDD: 1-800-537-7697

Complaint forms are available at:
https://www.hhs.gov/ocr/complaints/index.html

Language Assistance (Multi-Language Notice)

English:
ATTENTION: If you speak a language other than English, language assistance services are available to you free of charge. Call (305) 251-5558.

Spanish (Español):
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (305) 251-5558.

Haitian Creole (Kreyòl Ayisyen):
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd lang ki disponib gratis pou ou. Rele (305) 251-5558.

Portuguese (Português):
ATENÇÃO: Se você fala português, serviços de assistência linguística estão disponíveis gratuitamente. Ligue para (305) 251-5558.

French (Français):
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (305) 251-5558.

Chinese (中文):
注意：如果您讲中文，我们可为您提供免费的语言协助服务。请致电 (305) 251-5558。

Arabic (العربية):
تنبيه: إذا كنت تتحدث العربية، تتوفر لك خدمات المساعدة اللغوية مجانًا. اتصل على (305) 251-5558.

Vietnamese (Tiếng Việt):
CHÚ Ý: Nếu bạn nói tiếng Việt, chúng tôi có dịch vụ hỗ trợ ngôn ngữ miễn phí. Gọi số (305) 251-5558.

A Welcoming Environment for Everyone

At The Village Dental, we’re proud to care for a diverse and vibrant community. We believe dentistry should feel personal, inclusive, and supportive for every person who walks through our doors.