The Village Dental Privacy Policy

At The Village Dental, your privacy is part of how we care for you. We are committed to protecting your personal and health information with the same level of attention and respect we bring to your overall wellness.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our practice.

Who We Are

The Village Dental: Aesthetics and Wellness
11921 South Dixie Highway, Suite 206
Pinecrest, FL 33156
Phone: (305) 251-5558
Email: info@thevillagedentalmiami.com
Website: www.thevillagedentalmiami.com

We are a wellness-focused dental practice serving Pinecrest and surrounding communities with personalized, patient-centered care.

Information We Collect

Personal Information You Provide

We may collect personal information when you interact with us, including:

  • Name, phone number, and email address
  • Appointment requests and contact form submissions
  • Insurance and billing information
  • Health and dental history relevant to your care

Automatically Collected Information

When you visit our website, we may collect:

  • IP address and device type
  • Browser type
  • Pages visited and time spent on the site

Communications

If you contact us by phone, email, or online forms, we may retain those communications to better assist you.

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide dental care and treatment
  • Communicate with you about your care
  • Process payments and insurance claims
  • Improve our website and patient experience
  • Send updates or educational content (only if you opt in)

Everything we do with your information is meant to support a more personalized, comfortable, and effective experience.

HIPAA Notice of Privacy Practices

The Village Dental complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable Florida laws governing patient privacy.

We protect your Protected Health Information (PHI), which includes any information about your health status, treatment, or payment for healthcare that can be linked to you.

How We May Use and Disclose PHI

We may use and disclose your PHI without your written authorization for:

  • Treatment: Providing, coordinating, or managing your dental care
  • Payment: Billing and collecting payment from you or your insurance provider
  • Healthcare Operations: Administrative, quality assurance, and internal functions

Other Permitted Uses and Disclosures

We may also disclose your information when required or permitted by law, including:

  • Public health reporting
  • Health oversight activities
  • Legal proceedings or law enforcement requests
  • To prevent a serious threat to health or safety

Uses Requiring Authorization

Any use or disclosure not described above will only be made with your written authorization, and you may revoke that authorization at any time in writing.

Your Rights Under HIPAA (and Florida Law)

You have the right to:

  • Access and obtain a copy of your health records
  • Request corrections to your information
  • Request restrictions on certain uses or disclosures
  • Request confidential communications (for example, contacting you at a specific number)
  • Receive an accounting of disclosures of your information
  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact our office directly. Click here for more HIPAA Notice of Privacy

You may also file a complaint with the U.S. Department of Health and Human Services without fear of retaliation.

How We Protect Your Information

We maintain physical, technical, and administrative safeguards designed to protect your information, including:

  • HIPAA-compliant systems and processes
  • Secure data storage and encryption where appropriate
  • Limited access to authorized personnel only
  • Ongoing staff training on privacy and compliance

Sharing Your Information

We do not sell your personal or health information.

We may share your information only as needed to support your care, including:

  • Insurance providers for claims processing
  • Third-party service providers (such as scheduling or billing platforms)
  • Legal or regulatory authorities, when required

All third parties are required to maintain the confidentiality and security of your information.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your experience and understand how visitors use our site.

You can adjust your browser settings to disable cookies if you prefer.

Children’s Privacy

We proudly care for families and children. Any personal or health information collected for minors is handled with parental or guardian consent and in compliance with applicable laws.

Our website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

You can explore more about our services here:
www.thevillagedentalmiami.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your information, we’re here to help.

The Village Dental: Aesthetics and Wellness
📞 (305) 251-5558
📧 info@thevillagedentalmiami.com

A Thoughtful Approach to Privacy

We believe dental care should feel personal, comfortable, and grounded in trust. Protecting your privacy is part of that experience, every step of the way.